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How can I get support?

If you have any questions about models, payment or other issues please contact us using support@x-ground.com

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What does my registration cost?

Nothing at all. The registration as well as opening your account is free of charge at any time - no matter if you are a user or xGirl.

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Are there hidden costs or any kind of subscriptions involved?

No, there are no subscription durations or commitments to purchase anything. Any time a product or service is chargeable you will be informed about it right away.

 

How much is purchasing media data (pics or videos)?

We offer a huge range of free content. If you decide to buy chargeable content you will be informed about the respective price any time before purchasing it.

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How can I get in contact with an xGirl?

Get to the xGirl's profile by clicking the name below the picture first and use the contact button to send your message which is located next the profile picture on the right. To do this you need to be logged in. Signing up is always free of charge.

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I forgot my password, what can I do?

Just click at the top right side below the registration area on the link `I forgot my password` and follow the instructions. You will get a new password via email.

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What about changing my personal data?

You can change most of your personal data by yourself. For a small amount of your personal data please get in contact with us using support@x-ground.com  – we do it for you!

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How and where can I terminate my account?

You do not have to terminate your account as it is free of charge. If you lost interest in our services just stop logging in.

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Which software do I need to watch movies?

With the latest Flashplayer or media player which is installed as standard on your computer you will be able to watch any kind of media data on our homepage. Moreover, most internet browsers offer corresponding plugins.​​​​​